Payment Policy

Last updated:

At Sterling & Co. Melbourne, we offer a range of payment methods. Please note that available methods may vary depending on your location. Customers are responsible for checking which options are available to them.

1. Available payment methods

We work with the following payment providers and methods. Available options may include:

• Credit and debit card (Visa, Mastercard, American Express)
• PayPal
• Apple Pay / Google Pay
• Shop Pay

2. Security

All payments are processed via a secure SSL connection by our payment service providers. Your full payment details are never stored on our servers.

3. Payment processing

Orders are only processed once payment has been successfully completed in full.

4. Refunds

If you're entitled to a refund, the amount will be returned within 14 business days of us receiving and approving the returned item, using the original payment method.

5. Contact

If you have any questions about payments, you can contact us at support@shopsterlingco.com.